General COVID-19 FAQs  

Last updated November 3, 2021. Please check this page for updates. Certain details in this Roux Institute COVID-19 FAQ are drawn from the Northeastern University’s homepage COVID-19 FAQ.

Key Information:

  • All students, faculty, staff, embedded partners, vendors, and guests across Northeastern’s network of global campuses are currently required to wear masks indoors, effective September 6, 2021.
  • All students, faculty, staff, and embedded partners are required to complete a Daily Wellness Check whenever they are present on-campus, effective September 6, 2021.
  • In addition to being fully vaccinated, all faculty, staff, students, and embedded partners are required to receive a booster shot and submit verification by January 18, 2022, or seven days after they become eligible.
  • All regular campus users (including students, faculty, staff, and embedded partners) will undergo COVID-19 testing at least once a week starting in the first week of September.

General Campus FAQs

Are masks required on campus?

As of September 6, all Roux Institute campus users are required to wear a face mask while indoors. Masks are not required outdoors, when someone is alone in a reserved room, when someone is actively eating or drinking, or when a faculty member or student is presenting to a class and able to maintain a six-foot distance.



Are daily wellness screenings required on campus?

As of September 6, all students, staff, faculty, and embedded partners should resume completing the Daily Wellness Check any day they are on campus. Students, staff and faculty will complete the Daily Wellness Check through their myNortheastern Wellness Portal; embedded partners will complete the Daily Wellness Check here. While visitors are not required to complete an official Daily Wellness Check, they will be asked to complete a verbal wellness assessment when they arrive on campus.


What should a campus user do if they are experiencing COVID-19 symptoms?

Per university guidance, symptomatic individuals should complete their daily wellness assessment, stay home, and not come to campus until cleared by a physician or negative COVID test, regardless of vaccination status.  


What city and state regulations might impact campus users, and where can I get updates? What local resources are available for COVID-19 information? 

Policies and restrictions related to the COVID-19 pandemic from the city of Portland and the governor of Maine are largely the same: The  city  follows guidance from the  state, with a few city-specific guidelines in place. On January 3, 2022, the Portland City Council announced that an indoor mask mandate will go into effect on January 5, 2022.

Like all of Northeastern’s campuses, the Roux Institute is fully compliant with city and state guidelines and in certain respects may exceed these guidelines to afford greater protection to the community.



Campus Operation FAQs

How are classes being offered at the Roux Institute?

All Northeastern locations have adopted an advanced, highly flexible learning model called Hybrid NUflex. From week to week, Hybrid NUflex allows some learners to attend classes in person while others join remotely via Zoom or Teams. To manage classroom density, some learners will be in the classroom while others are learning remotely, in real-time.

Using a dynamic scheduling app available on Northeastern’s Student Hub, learners can indicate for faculty, in advance, their preferred mode of attendance during a given week. The Student Hub is a new, highly personalized and experience-driven platform designed to help people navigate and keep track of their busy daily lives.

The classroom experience will be immersive. It will be enhanced through video and chat tools that let learners inside and outside the classroom see each other and enjoy lively exchanges with classmates and faculty.

Faculty will decide how to best deliver their individual courses through Hybrid NUflex. The technology allows learners to begin the term remotely and then come to campus, to begin in-person and later transition to remote learning, or to be fully remote for the semester. All members of the Roux community will be asked to remain flexible in the face of the evolving pandemic and changing public health guidelines. Speak with an enrollment advisor if you have questions about specific programs.

Are hand sanitizer stations and disinfecting wipes available on campus?

Yes. Northeastern has installed additional hand sanitizer stations and made disinfecting wipes available at its campus locations, including in classrooms, the entrances to campus spaces, and in common areas.



Have cleaning and sanitization procedures been enhanced on campus?

Yes. Each campus is following Northeastern’s cleaning and sanitizing protocol using EPA-approved disinfectants. High-touch surfaces are cleaned frequently.



How does the Roux Institute evaluate and maintain air quality in campus spaces?

The Roux Institute’s new 100 Fore St. building meets or exceeds quality standards set by Northeastern for air ventilation, circulation, and filtration.


Are campus buildings operating at full-capacity?

Starting July 6, the Roux Institute campus will operate at full capacity, including classroom spaces. We encourage all members of the community to continue observing healthhabits such as washing hands frequently, sanitizing desks and tables after use, using hand sanitizer, etc.  

Visitor FAQs

What is the Roux Institute's general visitor policy?

The Roux Institute follows Northeastern’s general visitor policy, which you can find here. All visitors are required to adhere to Northeastern face-covering requirements while they are on campus, and must comply with federal, state, and local guidelines and/or regulations. As of November 1, 2021, some visitors are additionally required to demonstrate proof of full vaccination or confirmation of a negative PCR or viral antigen COVID test within 72 hours of their scheduled visit. Please see the FAQs below for more information.

Who is considered a visitor?

For purposes of the COVID-19 protocol, a visitor is any individual who does not have a current and active university identification card.

Do visitors have to wear masks on campus?

Yes, all visitors are also required to adhere to Northeastern face-covering requirements while they are on campus, and must comply with federal, state, and local guidelines and/or regulations.

Do visitors have to complete a wellness assessment?

Visitors must remain away from campus if they feel sick, have tested positive, or believe they may have been exposed to COVID-19. All visitors to the Roux Institute will be asked if they are experiencing COVID-19 symptoms when they arrive on campus. Additionally, long-term visitors will be asked to complete the  NU Visitor Wellness Screening Questionniare  whenever they are present on campus.

Do visitors have to show proof of vaccination?

Short-term visitors (i.e., visitors who are on campus for one day or less) are not required to show proof of vaccination. Long-term visitors (i.e., visitors who are on campus for multiple days, including nonconsecutive days) and event attendees are required to show proof of vaccination, or proof of a negative COVID-19 test result within 72 hours of their visit.

Are there specific quarantine guidelines visitors should follow when travelling to campus from out-of-state?

Per current guidelines, Maine does not require testing or quarantine for travelers to the state. 


Testing FAQs

Is COVID-19 testing required for Roux Institute learners, faculty, and staff? 

Beginning September 6th, all faculty, staff, learners, and embedded partners—regardless of vaccination status—will be required to test once a week if they are on campus one day a week or more. 


What do I need to do to prepare for testing on campus?

If this is your first-ever test on the Roux Institute campus, please complete the COVID-19 Testing Consent form prior to your first test. 

If this is your first test using a Color self-testing kit, create your Color account here. Enter the Roux Institute’s program code “NURoux” during registration.

All individuals coming to test will need to complete their Daily Wellness Check prior to coming to campus. 

What does the testing process look like?

COVID-19 self-testing kits are available at our designated testing center on campus; the first time you take a test, please ask someone at the front desk to show you where the testing center is located. Follow the instructions posted in the testing center to activate your test kit and complete the self-swab. Once you finish your test, place your completed kit into the cabinet and exit the testing area.  

You will receive an email from Color when your test results are ready, typically within 48 hours of your test. The email will include a link to access your test results by logging in to the Color portal. 

Do I need to schedule a testing appointment?

No, you do not need to make an appointment for COVID-19 testing. However, we do recommend that you add a regular testing reminder to your weekly schedule.

When is COVID-19 testing available during the week?

Our testing center is open during the hours listed below:

  • Monday- Thursday: 7:30am – 10:00pm
  • Friday: 7:30am – 4:00pm
  • Saturday-Sunday: Closed
Is testing free?

Yes, testing is free for all Northeastern staff, faculty, learners, and embedded partners.

What type of test is offered at the Roux Institute?

As of June 21, the Roux Institute will be running our testing through the platform Color. Color uses anterior nares (AN) swabs and nucleic acid amplification techniques (RT-LAMP and RT-PCR) to detect the presence of SARS-CoV-2 viral RNA. This test type is used by all other Northeastern regional campuses. Learn more about Color’s testing here. 

Please note that Color-stye testing does not screen for variants of the coronavirus and only tests for a binary positive or negative. 


Will testing be available to family members or guests?

No. Testing will be limited to learners, faculty, staff, and embedded partners.

Can I be tested twice a week? 

Yes, you may choose to be tested twice a week if you are a frequent campus user.


How soon will I get my test results?

Test results will typically be available within 48 hours of testing. Please note that results may be delayed by a variety of factors, including transportation delays or high processing volume.

How will I access my test results? 

You will be alerted by email when your results become available. The email will include instructions on how to view your results. 

What if I have a positive test result? 

If you get a positive test result, someone from Northeastern’s wellness support team will be in touch to walk you through next steps. Please do not return to campus until you have been cleared.

What does it mean if I receive a notification that my results are inconclusive, partial, NA or invalid?

There are some situations where you may have to repeat the test to receive a conclusive result. If your results are inconclusive, it means the lab cannot determine whether or not CoV-SARS-2, the virus that causes COVID-19, is present in your sample. An inconclusive result does not mean you have COVID-19. If your results are partial, NA, or invalid, it is likely because the sample collected was insufficient to run the test. You may receive an NA or “test not processed” result due to errors such as inserting your swab upside down into the tube,  damage during transportation, or a faulty barcode.  If your result is inconclusive, partial, NA, or “test not processed,” you will be notified that you need to provide another swab specimen to repeat the test.

Can I show a test result from a different testing center instead of getting tested on campus? 

If you are unable to get tested on campus or would prefer to get tested somewhere else, we do accept results from other testing centers that use the anterior nasal swab test type. Roux faculty and staff should also plan to get tested a second time on campus if possible. (Roux Institute learners may choose to leverage non-campus testing only, but do have the option of a second test per week on campus.)


Should I test on campus if I am experiencing symptoms of COVID-19 or if I’ve had exposure to COVID-19? 

No. If you are experiencing the symptoms of COVID-19 listed in the Daily Wellness Check, or if you’ve been exposed to someone who’s had a positive diagnosis for COVID-19, please do not come to campus. Follow guidance from the state of Maine to contact your medical provider.


What happens if someone has tested positive for COVID-19 and has been on campus? Will classmates or staff and faculty be notified?

If learners, staff or faculty test positive, Northeastern team members will conduct contact tracing to notify close contacts within our campus community. Public health authorities will conduct broader contact tracing to notify close contacts of those outside our community. To protect each person’s privacy, our team and state public health authorities cannot share the identity of anyone who tests positive for COVID-19. Team members and learners will be notified only if they are a close contact of someone who tests positive for COVID-19, and the identity of the person will not be shared.


Vaccination FAQs

Is vaccination mandatory for learners, staff, faculty, and embedded partners?

Beginning in the fall academic term of 2021, students attending or visiting the Roux Institute are expected to be fully vaccinated against COVID-19. Faculty, staff, and embedded partners are also expected to submit verification of vaccination.

Is a booster mandatory for learners, staff, faculty, and embedded partners?

All faculty, staff, students, and embedded partners are required to receive a booster shot by January 18, 2022, or seven days after they become eligible. For more information please visit the Northeastern Vaccination FAQs page.

How do I show proof of vaccination?

Students, faculty, and staff should complete the Vaccine Verification form to submit their proof of vaccination. Embedded partners will provide proof of vaccination through their partner organizations. Long-term guests and event attendees will be asked to show proof of vaccination by showing the following items during check-in:

  • The original vaccination card, or either printed or digital documentation providing proof of full immunization, and;
  • For those 18 and over, a matching photo identification card in the same name as the COVID-19 vaccination card (state issued driver’s license, state-issued ID card, or passport).

Alternatively, visitors may provide proof of a negative COVID-19 test within 72 hours of their scheduled visit.

Can I request an exemption from vaccination?

Yes. Students, faculty, and staff should complete the Vaccine Verification form to request an exemption. Northeastern community members in the U.S. may request religious and medical exemptions to the policy. Students and employees who have received a vaccination exemption will be able to live, teach, and work on campus, attend classes in person, and participate in any campus activity available to the rest of the university community. Unvaccinated individuals with an approved exemption should observe six feet of physical distancing from others to the greatest extent possible.

Where can I get vaccinated in Maine?

You can find more information on Maine’s COVID-19 vaccine website. Read the website’s FAQs to learn more about eligibility and scheduling and to register for an appointment.

Further Questions

Who should I contact if I have further questions?

If you have other COVID-19 related questions, please email [email protected]