Frequently Asked Questions

Last updated August 17, 2020. Please watch for updates. Certain details in this Roux Institute COVID-19 FAQ are drawn from the Northeastern University’s homepage Covid-19 FAQ.

What city and state regulations might impact students, faculty, and staff, and where can I get updates? What local resources are available for COVID-19 information? 

Policies and restrictions related to COVID-19 pandemic from the city of Portland and governor of Maine are largely the same: The city follows guidance from the state, with a few city-specific guidelines in place. Like all of Northeastern’s campuses, the Roux Institute is fully compliant with city and state guidelines and in certain respects may exceed these guidelines to afford greater protection to the community. Please follow this FAQ and watch for updates.

Northeastern’s faculty experts also offer the Roux Institute Resiliency Series, a website and free subscription e-newsletter created to assist people—as well as organizations and leaders and employees from business, academia, and the broader community—navigate the COVID-19 pandemic. This growing reference library is frequently updated with original and curated content, including virtual workshops and news regarding research, practical safety recommendations, and strategies for coping during the pandemic.

When will the Roux Institute’s campus open?

Construction of the Roux Institute campus at 100 Fore St. in Portland’s historic Old Port district should be complete in mid to late October, and we plan to open at that time.

Are there specific quarantine guidelines students should follow when traveling to campus?

Yes, these vary by state. For Covid-19 guidelines for Maine residents as well as for people coming to Maine from other states, visit Maine’s COVID-19 information webpage.

Will Northeastern be requiring—and providing—COVID-19 testing at all of its global network campuses in the U.S., the U.K., and Canada?

Testing is required, and provided, only on the Boston campus. At our other global locations, other safety precautions will be in place, including daily health self-assessments, entry screening, face covering protocols, and healthy distancing protocols. Daily temperature checks will also be required at the Roux Institute. Each campus has also identified a list of local testing providers and will provide resources if any student or staff member needs a COVID-19 test.

When the campus opens, how will classes be offered?

All Northeastern locations have adopted an advanced, highly flexible learning model called Hybrid NUflex. From week to week, Hybrid NUflex allows some students to attend classes in person while others join remotely via Zoom or Teams. To manage classroom density, some students will be in the classroom while others are learning remotely, in real time.

Using a dynamic scheduling app available on Northeastern’s Student Hub, students can indicate for faculty, in advance, their preferred mode of attendance during a given week. The Student Hub is a new, highly personalized and experience-driven platform designed to help people navigate and keep track of their busy daily lives.

The classroom experience will be immersive. It will be enhanced through video and chat tools that let students inside and outside the classroom see each other and enjoy lively exchanges with classmates and faculty.

Faculty will decide how to best deliver their individual courses through Hybrid NUflex. The technology allows students to begin the term remotely and then come to campus, to begin in person and later transition to remote learning, or to be fully remote for the semester. All members of the Roux community will be asked to remain flexible in the face of the evolving pandemic and changing public health guidelines. Speak with an enrollment advisor if you have questions about specific programs.

Will masks be required on all of Northeastern’s campuses?

Yes. All students, faculty, and staff across Northeastern’s campuses will be required to follow the Northeastern face covering protocol. The university requires all employees, students, vendors, and visitors to wear face coverings or face masks while they are in common spaces, including outdoor spaces on campus, common gathering areas, shared workspaces, and shared academic spaces. Face coverings are also required when interacting face to face with others.

Will daily health screenings be required on all of Northeastern’s campuses?

Yes. All Northeastern students, faculty, and staff will be required to complete a brief, online, daily health screening before coming to campus.

Will hand sanitizer stations and disinfecting wipes be available on all campuses?

Yes. Northeastern will install additional hand sanitizer stations and make disinfecting wipes available at all of its campus locations, including in classrooms, the entrances to campus spaces, and in common areas.

Will elevator capacity be limited on Northeastern’s campus locations? 

Yes. Elevator occupancy is being limited to two to four people based on guidelines of the National Elevator Institute Inc., a national trade association for the elevator and escalator industry.

Will cleaning and sanitization procedures be enhanced on all global network campuses? 

Yes. Each campus will be following Northeastern’s cleaning and sanitizing protocol using EPA-approved disinfectants. High-touch surfaces will be cleaned frequently.

How does Northeastern evaluate and maintain air quality in campus spaces?

The Roux Institute’s new 100 Fore St. building will meet or exceed quality standards set by Northeastern for air ventilation, circulation, and filtration.

How are all campus buildings being prepared to welcome faculty, students, and staff? 

The operations staff in each global campus location are working closely with the Campus Planning and Facilities teams in Boston to prepare our campus spaces for faculty, students, and staff. This includes installing new signage to promote healthy distancing at least six feet apart, configuring classrooms and common areas to reduce density, and installing hand sanitizer stations throughout campus. Northeastern will verify that all property managers have prepared buildings’ common spaces in accordance with state and local guidelines, and university standards.

What happens if someone has tested positive for COVID-19 and has been on campus? Will classmates or staff and faculty be notified?

In our global network locations, public health authorities will conduct contact tracing to notify close contacts of anyone who tests positive. It is very important—and in fact legally required by HIPAA in the United States and PIPEDA in Canada—for Northeastern to protect the privacy of each of our Northeastern community members. To protect each person’s privacy and comply with legal requirements, our case management team and state public health authorities cannot share the identity of anyone who tests positive for COVID-19. Staff and students will be notified only if they are a close contact of someone who tests positive for COVID-19, and the identity of the person will not be shared.

What should a student, faculty, or staff member in our global locations anticipate doing if they are experiencing symptoms of COVID-19?

If you believe you’re experiencing symptoms of COVID-19, we will ask that you please complete your daily health assessment, stay home, and not come to campus. Visit Maine’s COVID-19 webpage for guidance on what to do next to safeguard your health.

What should a student, faculty, or staff member in our global locations do if they test positive for COVID-19?

All students, faculty, and staff should follow their local public health guidelines. Those living in or coming into Maine should visit Maine’s COVID-19 webpage.

What is the visitor policy on the Roux Institute campus?

A visitor policy will be announced by August 30, 2020.

What is the event policy on the Roux campus? 

An event policy will be announced by August 30, 2020.