Maximizing Productivity with Generative AI

This workshop is ideal for professionals who want to adopt the latest tech advancements to streamline their day-to-day and create time for more complex work. The session covers essential AI fundamentals, the concept of prompt engineering, and the basics of generative AI inputs and outputs. Participants will learn how to effectively use chat-based Large Language Models (ChatGPT, Copilot, or Claude) to enhance productivity and understand the potential risks associated with these systems. The interactive workshop incorporates relevant business scenarios, allowing learners to immediately apply best practices and discuss results with peers.

Key skills covered in this course: 

• Prompt Engineering

Upon successful completion of the course, learner outcomes include: 

• Understand and review the fundamentals of LLMs, including the relationship of inputs to outputs
• Describe and apply prompt engineering best practices to leverage generative AI 
• Describe and mitigate the potential risks of generative AI, including hallucinations
• Generate possible ways to immediately implement generative AI into daily workflow

Potential learners:

• Administrative and Operations Staff
• Analysts
• Customer Support Representatives
• HR Business Managers
• Marketing and Sales Specialists
• Organizational/Team Leaders
• Product/Project Managers